Contact Utilities (Infrastructure)

The Utilities Department is responsible for all infrastructure matters related to the City's garbage, water, wastewater, and stormwater services.

How can we help you?

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Please note the following: 1) This personal information is being collected under the authority of Section 33 (c) of the Freedom of Information and Protection of Privacy Act, R.S.A., 2000 and will be used to process your inquiry. It will be treated in accordance with the privacy protection provisions of Part 2 of the Freedom of Information and Protection of Privacy Act. If you have any questions about the collection, contact the FOIP Coordinator at 780-459-1500. 2) The information you provide on this form may be transmitted outside of Canada. 3) The City does not respond to anonymous enquiries/submissions, malicious submissions, or submissions containing inappropriate or profane language; those received will be discarded by staff.

Street Address:
7 Chevigny Street
St. Albert, AB
T8N 5A3

Mailing Address:
5 St. Anne St
St. Albert, AB
T8N 3Z9
c/o Utilities

Phone: 780-459-1557
Fax: 780-460-7434

Hours of Operation:
Monday - Friday  7:30 a.m. - 4:00 p.m.

After Hours Information:
Should you be required to contact us after hours please dial our main number listed above and leave us a message with your name, number and address. All messages are reviewed on the next business day.

Emergency Contact Information:
If your after hours matter is urgent, please call the City's Fire hall dispatch number at 780-458-2020 to speak with an operator.


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Last edited: October 4, 2019